CREATE PROCESS FLOW DIAGRAM ISO

Talk with the participants in the process as part of your mapping to understand what they are doing.

Interview participants and stakeholders.

Keep digging and breaking down the process into more detail. Get down to the necessary level of detail. Observe and study the steps involved, capturing who, what, when, where and how it’s all occurring. Make sure the scope is appropriate for your goals. Clearly define what is being mapped and what you hope to gain from it. There are four major steps to a mapping initiative: This requires a commitment of time and energy, but the payoff in understanding and analysis can be large. Need more detail? See this article on BPMN. Just like swimlanes in a pool, tasks are shown for a particular participant in a lane, or row, on the map. They can be exclusive or inclusive, parallel, complex, or based on data or events.Īnother important mapping concept is called swimlanes, which show who is responsible for specific work.

Gateway: Decision point that can adjust the path based on conditions or events.

They are shown by circles containing other symbols based on event type. Event types include message, timer, error, compensation, signal, cancel, escalation, link and others.

Event: A trigger that starts, modifies or completes a process.

Flow: The sequence, shown by lines and arrows on the map.

Participant: Person or system that performs a task or provides an input.

They can become more detailed with subprocesses, loops, compensations and multiple instances. It’s shown by a rectangle with rounded corners.

Task or Activity: A particular activity performed by a person or system.

Process: A set of activities, performed by people or systems, in a sequence, monitored and modified by controls.

It depicts these main components of Business Process Diagrams: It was developed by the Business Process Management Initiative. That’s Business Process Modeling Notation, the set of symbols and notations in common use today for modeling. Here’s one more important entrant in the acronym arena: BPMN. This can help for interpretation and collaboration, either with an internal team or external team or consultants.Ĭheck out the complete list of BPMN symbols. Mapping provides visualization that may be much easier to understand than narrative text would be. Business Process Modeling can be used to model a better process. Once an existing process is mapped, it can be analyzed for bottlenecks and inefficiencies.

The mapping also provides a standard training document for anyone to learn the process. By documenting a process, a business can standardize it so that it’s always performed in the same, most optimal way, reducing confusion and inefficiency. As with ISO, Business Process Mapping plays a key role in SOX compliance. It requires public companies to disclose compliance issues. It’s also known as the Public Company Accounting Reform and Investor Protection Act, and it protects the public and shareholders from accounting errors and fraudulent practices.

Compliance with the 2002 Sarbanes-Oxley Act, or SOX.Businesses can ensure that they are meeting their company standards, and that their processes are aligned with their mission and goals.

CREATE PROCESS FLOW DIAGRAM ISO

ISO 9001 tries to ensure that a company’s product is complying with government regulations and meeting customer needs. It’s used to conduct third-party audits of an organization’s quality management, and Business Process Diagrams are often a key part.

Compliance with International Organization for Standardization, called ISO 9001.Here are more specific examples of the uses of Business Process Mapping: (That same acronym means Business Process Management, a related area.) For a more detailed look at Business Process Modeling, see this article. When modeling a new business process, the mapping is sometimes called Business Process Modeling, or BPM. Often, a business may think it understands its processes, but then discovers twists and turns during a mapping initiative. Business Process Mapping can be used to prepare for business audits or a sale, to reduce expenses, to plan for automation, to understand impacts of pending changes, to realign related processes, and to measure and realign the efforts of people involved in the processes.

Create process flow diagram